membership policies
All memberships require a minimum 3 month commitment, after the first 3 months, members can cancel at any time with a 7 day notice. Notice must be sent in writing to hello@movemadly.com or provided in the studio to one of our staff members. If you would like to cancel within your first 3 months, you will be issued a $100 early cancellation fee.
Memberships are charged monthly on the day of the initial purchase and are not eligible for a refund once processed. Memberships may be paused or "frozen" for 30, 60 or 90 days per year for a fee of $15 per 30 days. Notice of pause must be given with at least 7 days notice.
LATE CANCELLATION/NO SHOW
All Unlimited Membership packages or Unlimited Class packages are subjected to Late Cancellation or No Show automatic penalty charges. Move Madly reserves the right to update these policies and terms at any time. A Late Cancellation (reservation canceled within 12 hours of class start time) will result in a $15 charge. A No Show will result in a $25 charge. Limited memberships & class packages will simply lose a class credit when a Late Cancellation or No Show occurs.
WAITLIST: If you put yourself on the waitlist, and a class slot becomes available for you, you will be confirmed up to 60 minutes prior to the start of the class and the confirmed class cancellation policy shall apply. The waitlist will freeze 60 minutes prior to class and you will not be moved into the class within that 60 minutes.
RESERVATIONS: You must be physically present at the start of your scheduled class or your spot may be given to a standby or waitlisted client. If you are a first-time client to Move Madly, you must arrive at least 10 minutes prior to the start of your class. If you do not arrive in this 10 minute window, you will be removed from the class and credited back the class pass to use at a later time.
PERSONAL BELONGINGS: You agree that Move Madly is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
STUdio rules and regulations
All classes and membership packages are non-refundable. No exceptions.
All classes must be prepaid. You will not be able to confirm or waitlist for a class without a credit in your account.
All clients are required to wear grip socks for class. Move Madly reserves the right to remove you from class if you do not comply.
You must be physically present and checked in at the start of class or your spot may be released to a standby or waitlisted client.
Phone calls and text messaging while participating in class is prohibited for your safety.
All retail purchases may be returned for store credit within 14 days of purchase. Merchandise must be unworn with tags attached. Gift Cards are non- refundable and non-returnable.
If recovering from injury or illness or if you have physical limitations that may affect your participation in all the routines and movements in the class, please notify the coach prior to class start time. For safety and security reasons, the studio has a security camera system recording 24/7.
Coaches and classes are subject to change without notice. Please use the Move Madly app and check the schedule for any and all updates.
Clients must be at least 16 years old to attend classes. Any client under the age of 18 must be accompanied by a parent or guardian for their first class. Guardian must sign a waiver in person on their behalf.
LIABILITY & MEDIA RELEASE
I, the Participant, hereby affirm that I am in good physical condition and do not suffer from any mental or physical disability which would prevent or limit my voluntary participation in training with an employee (fitness instructor) at Move Madly, LLC. I acknowledge and agree that the workouts are a recreational activity and may involve strenuous physical activity including, but not limited to stretches, lifts, use of props, use of megaformer machines, strenuous bodyweight exercises and other strenuous activities that I am not obliged to perform, nor am I obliged to participate in any activity that I do not wish to do, and that it is my right to refuse such participation at any time during classes. I understand that there are inherent risks in all aspects of physical exercise and I acknowledge that I am aware of the possible strenuous nature of such activities.
I further agree that any advice or information provided by Move Madly, LLC or its employees is simply an option that I have to verify and consult about with a medical provider of my choice. I confirm that prior to my participation I have no health problems (including without limitation cardiac irregularities; spinal or bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect my participation in any classes or sessions at Move Madly, LLC. Participants with low/high blood pressure and/or cardiac irregularities should not attend class. I also understand that if I am a prenatal or postnatal participant, I must consult with my physician and receive clearance to perform physical exercise. Move Madly, LLC may request a medical release from my medical practitioner prior to participation if deemed necessary. Move Madly, LLC shall not undertake any obligation (whether contractually, at common law or otherwise) to advise or treat me in relation to any of the matters referred to in the preceding paragraph or disclosures. I acknowledge that it is my obligation and mine alone to take responsibility for my health and wellbeing during any type of exercise I undertake with Move Madly, LLC.
By signing this agreement, enrolling online, and/or attending classes, events, and other Move Madly, LLC programs whether online, in a studio or using Move Madly, LLC equipment, I hereby acknowledge and agree, on behalf of myself, my heirs, personal representatives and/or assigns that (a) there are certain inherent risks and dangers in the strenuous nature of Move Madly, LLC’s workout program (b) I have voluntarily chosen to participate in an intense physical exercise program and I have been fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to: abnormal blood pressure, fainting, heart attack or death. I assume all risk for my health and well-being, and fully release and hold harmless for any responsibility, cost or damages Move Madly, LLC, instructors, independent contractors, clients and employees for any injury, harm or loss I may suffer, including death, as a result of participation in any Move Madly, LLC activities. Move Madly, LLC reserves the right to refuse service and studio access to any Participant if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Move Madly, LLC facilities or classes.I acknowledge that I am aware that to ensure that Move Madly, LLC is able to provide me with the best possible service, all studios have been fitted with CCTV cameras and audio that are operated on an ongoing basis. These cameras and audio will be used strictly for security, protection and training purposes only. Access to this footage is restricted and can only be viewed by authorized personnel.
I understand that from time-to-time Move Madly, LLC and/or its employees or contractors may film or photograph the classes, activities or services provided by Move Madly, LLC. I permit Move Madly, LLC and its licensees or assignees to use, publish, reproduce, distribute, create derivative works of, perform, display and/or otherwise exploit my name, image, voice and likeness, and the same for any minor I sign for, either complete or in part, alone or in conjunction with any wording, for uses including publicity and/or merchandising and/or editorial purposes in any country in connection with any part of the business of Move Madly, LLC in any manner and in all forms of media whether now existing or developed in the future. I hereby waive any right to inspect and approve the photographs or videos or the printed/digital/electronic matter that may be used in conjunction with them now or in the future, regardless of whether that use is known or unknown. I waive any right to copyright or royalties or other compensation from or related to use of the photography or videos or adaptations thereof.
I hereby irrevocably and unconditionally release, waive, relinquish, discharge from liability and covenant not to sue Move Madly, LLC and its principals, employees and representatives, other persons using the Move Madly, LLC facilities, successors, predecessors-in-interest, and insurers (collectively, the “Releasees") from any and all claims, demands, rights, actions, suits, causes of action, obligations, debts, costs, losses, charges, expenses, attorneys’ fees, damages, judgments and liabilities, of whatever kind or nature, in law, equity or otherwise, whether now known or unknown, suspected or unsuspected, and whether or not concealed or hidden, related to or arising, directly or indirectly, from my or the minor’s use of the Move Madly, LLC facility and its equipment, the minor’s and/or my entry into the facility, the condition, maintenance, inspection, supervision, control or security of the Move Madly, LLC facility, the failure to warn of dangerous conditions in connection, and/or the acts or omissions of Move Madly, LLC or any of the Releasees, including without limitation any claim for negligence, failure to warn or other omission, property damage, personal injury, emotional injury, illness, bodily harm or death. In the event that any claim released herein is brought by, or asserted on behalf of, me or the minor, I shall indemnify, defend and hold harmless the Releasees, and any of them, from any loss or liability, including reasonable attorneys' fees, associated therewith or arising therefrom. On the minor’s and my behalf, I knowingly and voluntarily waive any and all rights and benefits conferred upon us by the provisions of Section 1542 of the California Civil Code or by any similar law or provision, which Section reads as follows: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
I understand and fully acknowledge and agree that all of the risks identified herein and any other risks associated with use of the Move Madly, LLC facility and its equipment are beyond the control of the Releasees. This Agreement commences on the date when I sign it or on the date I first used the Move Madly, LLC services, and remains in full force and effect, as amended from time to time, while I use any of the Move Madly, LLC services unless terminated earlier in accordance with the Agreement. In signing this agreement, I acknowledge and represent that I have read the foregoing Terms of Service-Waiver of Liability and Prospective Release Form, I understand it and sign it voluntarily as my own free act and deed; no oral representations, statements, or inducements, apart from the foregoing written agreement, have been made; I am at least eighteen (18) years of age and fully competent; and I execute this Agreement for full, adequate and complete consideration fully intending to be bound by same. I understand that employees working at the Move Madly, LLC, including the manager, do not have the authority to waive any provision of this Agreement. I agree that if any portion of this Agreement is found to be unenforceable, the remaining portions shall remain in full force. This Agreement covers myself or the individual listed at the bottom of this document if the individual is under the age of 18 and whom I assume responsibility and guardianship for.
I acknowledge that I have read each and every paragraph in this document and agree to be bound by the terms stated therein, including the release of liability contained therein. I further agree to indemnify and hold harmless the Releasees from any and all claims which are brought by, or on behalf of myself or minors I sign for, which are in any way connected with, arise out of, or result from their use of the Move Madly, LLC facility.
